VINO 301 WINE CONCIERGE RECOGNIZED WITH TRIPADVISOR’S CERTIFICATE OF EXCELLENCE FOR THIRD STRAIGHT YEAR
Local Wine Tourism Business Earning 2017 TripAdvisor Certificate of Excellence
Bowie, MD – June 26, 2017 – Vino 301 Wine Concierge, Maryland’s Wine Tour Experts, today announced that it has received a TripAdvisor® Certificate of Excellence for the third year straight. The achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include restaurants, accommodations and attractions located all over the world that have continually delivered a quality customer experience.
“We are delighted that so many local businesses in Maryland have earned the 2017 TripAdvisor Certificate of Excellence,” said Ms. Leslie Frelow, Managing Director. “We are equally delighted that this is Vino 301 Wine Concierge’s third consecutive year TripAdvisor has recognized our customer service. It is our mission to celebrate the contributions of the local vintners and boutique wine producers and, secondly ensure every customer should be thrilled and delighted when attending a Vino 30l event.”
Vino 301 Wine Concierge appreciates our customers and that they take the time to provide comments and feedback. To show our appreciation, we are offering 25% off Regional Wine Tours booked in July. Customers should use code TripAdvisor when booking.
The recognition helps to set the benchmark on hospitality operational and service excellence for Maryland tourism and ensures that the industry is continuously striving to achieve customer service that is best-in-class for our visitors and the community.
“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”
The Certificate of Excellence takes into account the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
About Vino 301 Wine Concierge
Vino 301 Wine Concierge is an all-inclusive wine tours business dedicated to bringing the best wine tastings and travel experiences to wine lovers since 2013. Vino 301 wine tours allow its guests to have the most-authentic experience along all of Maryland’s wine trails. Maryland’s wine tour experts offer tours to over 40 of Maryland’s vineyards and wineries as well as specialty tours like Chocolate and Wine and A Beverage Adventure: Wine, Beer & Spirits.
2015 TRIPADVISOR CERTIFICATE OF EXCELLENCE
Recognized as a Top Performing Tour Company as Reviewed by Travelers on the
World’s Largest Travel Site
TripAdvisor® awards Vino 301 Wine Concierge its Certificate of Excellence award. Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Vino 301, Wine Concierge and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Leslie Frelow, Managing Director at Vino 301 Wine Concierge. “There is no greater seal of approval than being recognized by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”
“TripAdvisor is pleased to honor exceptional hospitality businesses that have received consistent praise and recognition by travelers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
See for yourself what people are saying on TripAdvisor about Vino 301 Vino 301 Reviews on TripAdvisor